The personal information SiliconOnline gather from you is strictly used for the fulfillment of your orders. User data helps us to personalize our website according to each visitorís preferences. User data may, however, be shared with SiliconOnline business partners to enhance the customer experience.
The information we learn from customers helps us personalize and continually improve your SiliconOnline experience. Here are the types of information we gather.
When you sign up by a completing a form or provide us with any information through our other communication channels, we utilize this data to enhance our website, respond to your requests, customize your future shopping and communicate with you. While visitors to our website are free not to avail certain information, this might prevent them from taking advantage of a variety of features in our website.
If you download or use SiliconOnline App, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices, however, allow you to turn off location services.
Our website employ 'cookies' to collect and store some modest information about your surfing automatically whenever you interact with our website. Click here to learn more about cookies and examples of the information we receive.
When you sign up to our website or place an order, Silicon Online receive a confirmation when you open the e-mail we send to you and if such functionalities are enabled or supported in your computer. However, this is an optional feature. Customers may unsubscribe from promotional emails via a link provided in each email. Overall, the personal data we collect is used to assist us to:
- Improve products and services offering
- Develop and products and services
- Order processing
- Products and services delivery
- Payment processing
- Communication with our customers
- Fraud detection and mitigation
- Enhance customer experience
Users of our website pledge that they are the direct owners of the content they provide to us and thus have all the necessary rights on the content. Further, our customers guarantee that all the content they provide is current, exact and true, is free from a third party or copyright litigation. It is important for you to protect against unauthorized access to your password and to your computer.
We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We work to protect the security of your information during transmission by encrypting it using Secure Sockets Layer (SSL) software. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Trust | Value | Convenience
Luthuli Avenue - Munyu Road Junction,
PO Box 9633 ‚Äď 00100 Nairobi, Kenya